AI assistant for your website

An AI assistant for your website answers your customers’ questions around the clock — in English, Estonian and Russian — and uses only the content of your website and your FAQ. It guides the visitor to the right page, asks for contact details and forwards a difficult question to you by e-mail. It suits websites and online stores where customers keep asking the same things: prices, opening hours, booking, delivery.

AI assistant for your website

Price and terms are agreed individually, based on your company’s needs. Write to us — we reply within 24 hours.

What does the assistant do on your website?

1. Answers around the clock
Also in the evening, at weekends and on public holidays, when you have no time to reply yourself.

2. Speaks the customer’s language
English, Estonian and Russian — it replies in the language the customer writes in.

3. Knows your company
Its answers are based on your website pages, your price list and your frequently asked questions.

4. Guides to the right page
It adds a link to the service, product or contact page where the customer can take the next step.

5. Forwards difficult questions
If the answer is not in the knowledge base, the assistant asks for contact details and sends the question to you by e-mail.

6. Shows what customers ask
The chat log is in your website’s admin panel. There you can see which questions come up again and again and what your website should explain better.

How does it work?

1. We collect the content
We start from your website pages, prices and frequently asked questions. Any missing answers we write together with you.

2. We build the knowledge base
We write down what the assistant answers, what it does not, and when it hands the customer over to a person.

3. We adapt the design
The chat window gets your website’s colours and tone.

4. We test before going live
We try the assistant with typical customer questions. Only when the answers are correct do we switch it on on your website.

What the assistant does not do

It does not make up prices or terms. The assistant answers only from the knowledge base. If the answer is not there, it says so honestly and offers to put the customer in touch with you.

It does not sign contracts or take payments. Orders, bookings and payments still go through your website forms and online store.

It does not replace a person on a difficult question. Complaints, custom solutions and negotiations come to you.

It does not answer off-topic questions. The assistant talks only about your company and your services.

Like any AI, the assistant can sometimes be wrong. That is why we review the chat log and keep improving the knowledge base.

Example: the assistant on our website

The assistant also works on this website. For example, to the question “How much does a website cost?” it answers based on our price list and adds a link to the website development page.

Try our assistant — the chat window is in the bottom right corner of the page.

When building a website or online store

The AI assistant can be added both to an existing website and to a new one — see website development or online store development. If you would also like videos to go with the assistant, see AI videos and images; all AI solutions are on the AI for business page.

Try our assistant or get a quote

AI for business

AI for business · AI videos and images · SEO articles with AI · Routine automation · AI sales assistant

Other services

Website development · Online store · Website maintenance · Targeted advertising · Our works

Frequently asked questions

How much does an AI assistant cost?

Price and terms are agreed individually, based on your company’s needs. Write to us — we reply within 24 hours.

Can the assistant give a wrong answer?

The assistant answers only from content you have approved, and before going live we test it with typical questions. Mistakes still cannot be ruled out completely — that is why we review the chat log and improve the knowledge base.

In which languages does the assistant answer?

In English, Estonian and Russian. It replies in the language the customer writes in.

What happens if the assistant doesn’t know the answer?

It says so honestly, asks for the customer’s phone number or e-mail and forwards the question to you.

Does the assistant work for an online store?

Yes. It answers questions about delivery, payment, returns and products and links to the right product or information page.

Are the chats saved?

Yes, the chat log is in your website’s admin panel. It helps you see what customers ask. We recommend adding a paragraph about this to your privacy policy.